Privacy Policy

01 — Collect

Information We Collect

We collect information you provide directly to us and information gathered automatically when you use our website:

• Personal details: Name, email, phone number, and address when you submit a form or make an inquiry.
• Health-related inquiries: Information shared when requesting care services or referrals.
• Usage data: IP address, browser type, pages visited, and time spent on site.
• Cookies: Data stored on your device to improve your browsing experience.
• Communications: Messages sent via contact forms or email.

02 — Use

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests.
• Schedule and coordinate care services.
• Send appointment reminders and health updates (with consent).
• Improve our website and patient experience.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure website security.

03 — Share

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

• Care coordination: With physicians, specialists, or facilities directly involved in your care.
• Service providers: Trusted vendors (e.g., website hosting, email services) under strict confidentiality agreements.
• Legal requirements: When required by law or a valid regulatory request.
• Business transfers: In connection with a merger or acquisition, with continued privacy protections.

04 — Cookies

Cookies & Tracking

Our website uses cookies to enhance your experience. We use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics).
• Marketing cookies: To deliver relevant information about our services.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

05 — Rights

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to correct inaccurate information.
• Deletion: Request that we delete your personal data.
• Objection: Object to certain types of data processing.
• Withdraw consent: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us.

06 — Security

Security & Data Retention

We implement appropriate technical and administrative safeguards to protect your data, including SSL encryption on all pages. We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.

No method of internet transmission is completely secure. If you have concerns about a data security issue, please contact us immediately.